Sunny77 Privacy Policy — How We Protect Your Data
User privacy is a top priority at sunny77. This policy transparently explains what information we collect, how it is used, how it is protected, and your rights as a user in Malaysia.
Effective date: 1 January 2026. We may update this policy from time to time.
1. Information We Collect
When you register and use the sunny77 platform, we collect several categories of information to enable our services to function properly and securely. This information is collected directly from you or automatically as you use the platform.
Account Information
Includes your full name, date of birth, phone number, email address, and encrypted password. This information is required to verify your identity and manage your account securely.
Payment Information
We record transaction details in Malaysian Ringgit (RM) — including the payment method used (such as TNG eWallet, Maybank2u, or FPX), deposit and withdrawal amounts, and transaction timestamps. We do not store full card numbers; payment processing is handled by licensed third-party payment providers.
Device & Browser Data
We automatically collect technical information such as device type, operating system, browser type, IP address, and language settings. This data helps us identify technical issues and improve the user experience across both mobile and desktop.
Summary of Data Collected
- Name, email, phone number, date of birth
- Transaction records & MYR payment methods
- Device type, browser, and IP address
- Cookie & session login data
- Gaming activity & betting history
- Approximate location (based on IP)
2. How We Use Your Information
Platform Operations
Account information and usage data are used to verify your identity at login, process deposits and withdrawals in RM, display your betting and transaction history, and ensure a consistent experience across devices. Without this information, core account functions cannot operate.
Security & Compliance
Technical data such as IP addresses and device information is used to detect suspicious login activity, prevent fraud, and meet identity verification (KYC) compliance requirements. sunny77 may also use this information to fulfil legal obligations when required by the relevant authorities.
Communication & Support
Your email and phone number are used to send important account notifications, transaction updates, customer support responses, and relevant promotional information (if you have opted in to receive them). You may opt out of promotional communications at any time through your account settings.
Service Improvements
Aggregated usage data (with no individual identification) is used to analyse platform usage patterns, identify areas for improvement, and develop new features that are more relevant to Malaysian users. This analysis does not involve transferring personal data to any third party.
3. Cookies & Session Tracking
Sunny77 uses cookies and similar tracking technologies to maintain your login session, remember your language preferences, and ensure a seamless experience every time you use the platform.
Types of Cookies Used
- Session Cookie: Stored temporarily while you are logged in and deleted when you close your browser. Required for account security.
- Preference Cookies: Saves settings such as your preferred language and display layout for a more convenient experience.
- Analytics Cookies: Collects anonymised, aggregated usage data to help us understand how the platform is used and improve its performance.
You can manage or disable cookies through your browser settings. However, disabling session cookies may affect login functionality and normal account usage.
4. Data Storage, Security & Sharing
Data Security
All data collected by sunny77 is stored on servers protected with industry-standard encryption. Connections between your device and our platform are secured using Transport Layer Security (TLS) protocols. Access to users' personal data is restricted to staff who require it solely for legitimate operational purposes.
Retention Period
Account data is retained for as long as your account remains active and for any period required by law or compliance obligations following account closure. Transaction records are kept for the minimum period prescribed to meet audit and reporting requirements.
Third-Party Sharing
Sunny77 does not sell, rent, or share users' personal information with third parties for marketing purposes. We only share the necessary data with licensed payment providers (to process MYR transactions), game software providers (to support gameplay continuity), and regulatory authorities where required by law. All third parties are bound by strict data protection agreements.
Key Security Measures
- TLS encryption for all connections
- Passwords are stored in secure hashed form
- Two-factor authentication available for accounts
- 24/7 suspicious activity monitoring
- Data access restricted to licensed personnel
- Regular security audits are conducted
5. User Rights & How to Contact Us
You have the right to request a copy of the personal data we hold about you at any time. Requests can be submitted through customer support and will be processed within a reasonable timeframe.
If you believe any personal information we hold about you is inaccurate or outdated, you may request a correction through your account settings page or by contacting customer support directly.
You may request deletion of your personal data upon closing your account. Requests will be processed subject to record-keeping obligations required under applicable law.
Privacy Policy Changes & How to Contact Us
Sunny77 reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices or legal requirements. Users will be notified of any significant changes via in-account notifications or their registered email address at least seven days before the changes take effect.
If you have any questions or concerns, or wish to exercise your privacy rights, please reach out to our team:
Email: [email protected]
We aim to respond to all privacy-related enquiries within 48 business hours. For urgent matters, please use the live chat function within your account.
Your Data, Your Rights
Sunny77 is committed to protecting the privacy of every user in Malaysia. Register with confidence — we only use your data to deliver a better and safer platform experience.